Booking Information

Tickets are subject to availability. 
TicketDirect service fees are per ticket and apply to all bookings.

HOW TO BOOK?

ONLINE
On each show page, click on the Book Now button to go directly to the relevant TicketDirect page. Or go to TicketDirect and search Nelson Arts Festival. 

IN PERSON
Theatre Royal: 78 Rutherford Street, Nelson.
Open Mon-Fri, 10am-4pm and one hour prior to performances in the Theatre Royal.

Nelson iSITE: Corner of Trafalgar & Halifax Streets.
Mon-Fri, 9am-5pm; Sat & Sun 9am-4pm.

Richmond Mall: Mon-Fri, 9am-5pm; Sat, 9am-4.30pm; Sun, 10am-3.30pm.

Tickets for Page & Blackmore Readers and Writers sessions can also be purchased at Page & Blackmore. 
254 Trafalgar Street, Nelson. Open Mon-Fri, 9am-5.30pm; Sat, 9am-5pm; Sun, 10am-3pm

PHONE
Theatre Royal:
03 548 3840 ext 2.
Mon-Fri, 10am-4pm.

TicketDirect: toll free 0800 224 224.
Mon-Fri, 9am-7pm; Sat/Sun/Public Holidays, 9am-5.30pm.

Nelson i-SITE: 03 548 2304
Mon-Fri, 9am-5pm; Sat & Sun, 9am-4pm.

Tickets booked over the phone can be couriered for an additional fee.

DURING THE FESTIVAL
The Festival Box Office at Founders Heritage Park will be open one hour prior to performances in the park and in Nelson Musical Theatre.

DOOR SALES
Door sales are only available for shows not already sold out.
These tickets will be on sale at the venue one hour prior to the performance for events held at the Theatre Royal, Founders Heritage Park and Nelson Musical Theatre, and 30 minutes prior to performance for other venues.
Tickets for shows in the Nelson Musical Theatre can be purchased from the Festival Box Office in Founders Heritage Park.

HOW TO PAY?

Theatre Royal, i-SITE & Festival Box Office: Cash, EFTPOS or credit card.
Online & Phone: Credit or debit card.

SERVICE FEES / CHARGES

Online Purchases
$1.50 per ticket

Box Office Purchases
$2.50 per ticket

Phone Purchases
$3.50 per ticket*

*This fee does not apply to phone bookings through the Theatre Royal.

Delivery Charges
Online Print Your Own (PYO): Free
Online - Pick Up Fee: $5.00 per transaction
Courier Delivery: $7.00 per transaction
Rural Courier Delivery: $10.00 per transaction

SPECIAL OFFERS

EARLY BIRD DISCOUNT
The Early Bird discount period ended on 31 August. 

FESTIVAL LOVER'S PACK: $260 (plus TicketDirect Service Fee)
This is for serious Festival Fans! Get tickets to six shows and pay only one set of TicketDirect Service Fees, giving savings of up to $50! 
Limited availability, so be quick as shows will sell out!

Available only in person at Theatre Royal Nelson. 

PAGE & BLACKMORE READERS AND WRITERS ‘HEAR MORE FOR LESS’ SPECIAL OFFERS
5 for $50 or 10 for $90 (plus TicketDirect Service Fee)
Excludes the Thinking Brunches.
Choose the five or ten talks you wish to attend, book them at Theatre Royal Nelson to receive the discount. These offers can be used for group bookings, so are great for friends and book groups.

Available only in person at Theatre Royal Nelson. Please select the talks you wish to attend before going to the box office.

GROUP BOOKINGS
For many shows, groups of six or more people qualify for a discount price, as listed on the relevant show listings. 

Available only at Theatre Royal Nelson.

NMIT STUDENT STAND-BY
For NMIT student ID cardholders only, last-minute stand-by tickets, when available, can be purchased 30 minutes before the start of a show.
Go to the Box Office with your NMIT student ID card to purchase your ticket.
$10 for shows and $5 for Readers and Writers’ events, plus TicketDirect service fee. 

IMPORTANT INFORMATION

Ticket Prices
Ticket prices include GST but do not include TicketDirect service fees or Credit Card fees.

Seniors
The age to qualify for the Senior price is 65 years old. 

General Admission (GA)
All venues, except Theatre Royal, have GA (General Admission) seating. This means they do not have allocated seating. Please arrive in good time.

Exchanges & Refunds
Once tickets have been purchased we are not able to refund them except under the Fair Trading Act and Consumer Guarantees Act. Tickets are subject to availability and are non-transferable.

Accessibility
All Festival venues are physically accessible. If you have access requirements please contact the Festival office 03 545 8734, festivalenquiries@ncc.govt.nz, or for Theatre Royal events 03 548 3840, tickets@theatreroyalnelson.co.nz.

Latecomers
We reserve the right to admit latecomers only at a suitable point in a performance. If there is no suitable point, latecomers may not be permitted entrance. Latecomers are not entitled to a refund or transfer.

Devices
The use of mobile telephones or other similar devices is not permitted during shows.
The use of cameras or other recording devices is strictly prohibited.

Disclaimer
At the time of printing the Festival brochure, every effort was made to ensure that programme details were correct. However, some changes may have occurred after publication. Check this website for latest information.

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